Shipping Policy
At Bagdeparis, we make it a point of honor to offer you a pleasant shopping experience, from ordering to receiving your products. Discover our delivery policy, designed to ensure that your items arrive safely and as quickly as possible, wherever you are.
1. Processing Times
- All orders are prepared and shipped within 3 business days after payment confirmation.
- Orders placed during weekends or public holidays will be processed on the next business day.
2. Delivery Zones and Fees
We currently ship to:
- France : standard delivery from 3 to 7 business days.
- Overseas French Territories (Dom-Tom): standard delivery from 2 to 7 business days.
- Europe: these times may vary depending on the destination country, between 3 to 8 business days.
- International: these times may vary depending on the destination country, between 7 to 15 business days. We advise you to contact our customer service for more information on applicable times and fees.
These times are indicative and may vary depending on the socio-economic situation of the country.
Delivery fees are calculated based on the weight of your order and your delivery address. They will be displayed at checkout.
You will receive a confirmation email with a tracking number once your order has been shipped.
3. Order Tracking
Once your order has been shipped, you will receive an email containing:
- The tracking number.
- A link to track your package in real-time.
You can also track your order directly via your customer account on our website.
4. Delivery Problems
If you encounter a problem with your delivery, here are the steps to follow:
- Delivery delay: Contact us if you have not received your package within the estimated timeframe.
- Damaged or lost package: Inform us immediately (within 48 hours of receipt) by providing evidence (photos of the damaged package).
5. Incorrect Address
Please carefully check the delivery address when placing your order. If an incorrect address is provided:
- Reshipment costs will be at your expense.
6. Support
For any questions or special requests regarding delivery, please contact our customer service:
- Email: contact@bagdeparis.com
We will do our best to ensure a pleasant and hassle-free shipping experience.
Thank you for trusting us with your purchases!
The BAGDEPARIS team