Product & Usage
Is the Alya Medium suitable for work?
Yes, perfectly. Thanks to its spacious format and practical structure, the Alya Medium is designed to accompany your professional days while maintaining an elegant look. It allows you to easily carry your daily essentials, as well as your documents and accessories.
What items can I carry in the bag?
The Alya Medium offers generous space to accommodate:
- A laptop
- A phone
- Cables and chargers
- A notebook and pens
- A wallet
- Keys
- Glasses
- Makeup
- A water bottle or an umbrella
- And much more
Is the bag entirely made of genuine leather?
Yes. The exterior of the bag is crafted from genuine leather with a soft and elegant denim finish. Each piece reveals the natural texture of the leather and may show slight variations that make each bag unique.
My bag has a slight odor when opened, is this normal?
Yes, this is completely normal. Natural leather can retain a slight odor after manufacturing. This will naturally dissipate after a few days of ventilation.
Are the dimensions of the bag always identical?
Each bag is carefully crafted. Slight variations of a few millimeters may exist due to the natural character of the leather and the artisanal manufacturing process.
Care & Durability
How do I care for my denim leather bag?
To preserve the beauty of your bag:
- Gently clean the surface with a soft cloth.
- Use leather-specific care products.
- Avoid excessive rubbing with abrasive surfaces.
- Store your bag in its protective dust bag when not in use.
Is the bag waterproof?
Leather can offer some resistance to moisture, but it is not completely waterproof. We recommend avoiding prolonged exposure to water and using a suitable protective spray to preserve its quality.
Can the bag withstand the weight of daily essentials?
Yes. The Alya Medium is designed with a durable structure and reinforced handles to comfortably carry your belongings while maintaining its elegant shape.
Delivery & Returns
What are the delivery times?
We ship quickly to the European Union and the United States. The estimated delivery time is 3 to 5 business days.
Can I track my order?
Yes. As soon as your order is shipped, you will receive an email containing your tracking number.
What is your return policy?
You have 14 days after receiving your order to inform us of your wish to return the item. The product must be returned in its original condition in accordance with our return policy.
Are return fees free?
Return fees, as well as any customs duties and import taxes, remain the responsibility of the customer.