Refund Policy

At BagdeParis, your satisfaction is our priority.

1. Returns & Exchanges

Please note that we do not offer returns or refunds.

However, we do offer exchanges only for products that are defective or damaged during delivery.

We encourage you to carefully check your order upon receipt and report any anomalies to us as soon as possible. We pride ourselves on offering quality products, and we apologize for any experience that does not meet our standards.

2. Exchange Procedure

If you have received a defective product:

Contact our customer service at contact@dermi.fr within 7 days of receiving your order, providing us with your order number, a photo of the defective product, and a description of the problem.
Once your request is approved, we will provide you with a return label or the necessary instructions.