Refund Policy

At BagdeParis, your satisfaction is our priority. 

1. Returns & exchanges

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

You have 14 days after receiving your order to initiate a return request via our contact form.

2. Exchange procedure

If you have received a defective product:

  • Contact our customer service at contact@bagdeparis.com within 7 days of receiving your order, providing your order number, a photo of the defective product, and a description of the issue.
  • Once your request is approved, we will provide you with a return label or the necessary instructions.

3. Assistance

For any questions or clarification, contact our customer service team:

  • Email: contact@bagdeparis.com

We are committed to providing you with quality service and resolving your issues as quickly as possible.

Thank you for trusting us!
The BagdeParis Team